(Traducido por Google) Durante nuestras vacaciones en España, se produjo un problema con el sistema adblue de nuestro Audi un viernes por la tarde, justo antes de que quisiéramos viajar de regreso a Alemania el domingo siguiente. En tales casos, le quedan 1000 km y necesita un taller Audi, por lo que estaba claro que no volveríamos a casa. Dado que el próximo centro de Audi estaba fuera de alcance, nuestro hotel nos conectó con este garaje SEAT cercano en Solsona. Ofrecieron ayuda directamente, y todo el equipo trató de resolver el problema durante 3 horas, ¡hasta las 8:30 p. m.! No pudieron arreglarlo, sin embargo, su análisis fue completamente correcto. Nos dieron el consejo de conducir de regreso a casa, solo que no se nos permitió detener el motor después de que se terminaron los 1000 km. Finalmente regresamos a casa, el automóvil ahora está en mi garaje Audi local y ahora lo están diagnosticando durante dos días, sin saber qué es lo que está mal. El equipo de Solsona fue extremadamente amable y servicial y no tengo palabras para expresar mi agradecimiento por aceptarnos como clientes en estas circunstancias. Al final, claramente no fue su culpa, que no pudieron solucionar el problema, ¡pero sus esfuerzos y profesionalismo fueron excepcionales!
(Original) On our holiday in Spain a problem with the adblue system of our Audi occurred on a Friday afternoon, right before we wanted to travel back to Germany the following Sunday. In such cases, you have 1000 km left and need an Audi garage, so it was clear we would not make it back home. Since the next Audi center was out of reach, our hotel connected us to this nearby SEAT garage in Solsona. They directly offered help, and the entire team tried to solve the problem for 3 hours, until 8.30 pm! They could not get it fixed, however, their analysis was entirely right. They gave us the advice to drive back home, we only were not allowed to stop the engine after the 1000 km were gone. We made it finally back home, the car is now in my local Audi garage and they are now diagnosing for two days, without knowing what is wrong as well. The team in Solsona was extremely friendly and helpful and I have no words to express my gratitude for accepting us as clients under these circumstances. In the end, it was clearly not their fault, that they could not get the problem fixed, but their efforts and professionalism was exceptional!
Ro Vi Ba2 años atrás
(Traducido por Google) Me han arreglado el coche. Ninguna queja.
(Original)
On our holiday in Spain a problem with the adblue system of our Audi occurred on a Friday afternoon, right before we wanted to travel back to Germany the following Sunday. In such cases, you have 1000 km left and need an Audi garage, so it was clear we would not make it back home. Since the next Audi center was out of reach, our hotel connected us to this nearby SEAT garage in Solsona. They directly offered help, and the entire team tried to solve the problem for 3 hours, until 8.30 pm! They could not get it fixed, however, their analysis was entirely right. They gave us the advice to drive back home, we only were not allowed to stop the engine after the 1000 km were gone. We made it finally back home, the car is now in my local Audi garage and they are now diagnosing for two days, without knowing what is wrong as well. The team in Solsona was extremely friendly and helpful and I have no words to express my gratitude for accepting us as clients under these circumstances. In the end, it was clearly not their fault, that they could not get the problem fixed, but their efforts and professionalism was exceptional!
(Original)
M'han arreglat el cotxe. Cap queixa.